FAQs

Tracking

• Where Is My Order?
• My Order Says Delivered, but It’s Not Here!

Damaged/Missing Item

• My Order Arrived Damaged, What Should I Do?
• I’m Missing an Item in My Order – What Should I Do?

Samples/Bulk Pricing

• Does Nova Wax Offer Discounts for Bulk Purchases?
• Does Nova Wax Offer Free Samples?

Return/Exchange

• I Need to Return or Exchange an Item – What Should I Do?

Account Issue

• Why Can’t I Add Items to My Cart on NovaPro.com?

Add Card to Account

• Save Your Card for Faster Checkout on NovaWaxPro.com 💳