Where Is My Order?
I placed my order but I did not receive my tracking link yet
We know you're excited to receive your Nova Wax order! Here’s what you need to know about our shipping process and tracking updates.
Order Processing & Shipping 🚚
- Orders placed Monday–Friday before 3:30 PM EST 🕞 ship the same day.
- Orders placed after 3:30 PM EST, on weekends, or holidays will be shipped on the next business day.
- Once your order is packed and ready to go, you’ll receive an email with your tracking information.
Tracking Your Order 📍
- Your tracking number will provide real-time updates as your package makes its way to you.
- Please allow some time for tracking details to update after you receive your confirmation.
If you have any concerns or need further assistance, feel free to reach out to our team. We’re happy to help!