Troubleshooting Hard Wax Issues: Tips for Perfect Application Why Choose Nova Hard Wax?
No matter your experience level, having these tips will help you get the best results with Nova Hard Wax tablets or beads.
Nova's hybrid hard wax is designed for efficient hair removal while remaining gentle on all skin types. It applies thin yet remains highly effective, allowing estheticians to use less product while grabbing all hair types in one pull.
However, because of its low melting point and flexible polymers, getting the right consistency is key to achieving smooth, flawless results. Below are common hard wax issues and how to fix them.
Common Hard Wax Issues & How to Fix Them
1. My Wax is Cracking or Breaking
Why it happens:
- Wax is too hot, causing polymers to separate.
- Wax is applied too thick or too thin.
- Not enough pressure is used when applying.
How to fix it:
✅ Focus on consistency, not temperature! The wax should be honey-like, not too runny or thick. Check out the video by Liz here.
✅ Apply firm pressure when spreading the wax to ensure even adhesion.
✅ Leave a lip/edge for easy removal and avoid wax breaking. Watch Liz's tips here
🔗 Related Resources:
- 5 Steps for the PERFECT Nova Consistency
- Top Reasons Why Your Hard Wax is Cracking
- How to Apply & Remove Hard Wax Like a Pro
- More tips from Liz
2. My Wax Isn’t Removing Hair Properly
Why it happens:
- Wax isn’t applied with enough pressure.
- The strip isn’t setting properly before removal.
- Skin isn’t prepped correctly.
How to fix it:
✅ Use maximum pressure when applying to coat every hair.
✅ Wait for the wax to fully set before removing—Nova’s hybrid formula sets quickly!
✅ Pre-treat the skin with Cleansing Gel and Dual-Action Oil for optimal adhesion.
🔗 More Tips & Tutorials:
- 1:1 With Liz Lugo – Why is My Wax Not Removing Hair?
- Full Brazilian Wax Tutorial
- Hard Wax vs. Soft Wax: Which to Choose?
Pre & Post Wax Care for Best Results
🌿 Cleansing Gel – Removes oils & preps skin for wax adhesion.
💧 Dual-Action Oil – Hydrates & prevents dryness/cracking.
🌟 Hydrating & Smoothing Lotion – Soothes skin & prevents ingrowns.
📌 Retail Tip: Many estheticians bundle these as a "care kit" for clients to maintain flawless skin between appointments!
Need More Help?
If you’ve tried troubleshooting and still need assistance, please reply with your order number, a description of the issue, and any photos/videos (if applicable). Our team will review your request within 1-2 business days.
📞 For immediate support, call us at (424) 543-2681 (Mon-Fri, 10 AM - 5:30 PM PST).